Senior Sytems Engineer
North Ryde, NSW
Support the ongoing delivery of Council's technology transformation journey
Technology Support Service for 500+ users
Fast paced, dynamic role
The City of Ryde was recognised as an Employer of Choice in the Australian Business Awards and is a progressive local Council possessing natural landscapes, beautiful parks and scenic waterways, all centrally located only 12 kilometres from Sydney. The City of Ryde encompasses an area of approximately 40 square kilometres.
About the Role
The Senior Systems Engineer provides technical support across the IT Infrastructure services to the Council staff and manage end-to-end Incidents, Requests and Changes in-line with the agreed Service Levels.
In addition, you will maintain and support network infrastructure, including routers, switches, firewalls, wireless infrastructure, load balancers, Networking (LAN/WAN/Wi Fi/ VPN/ AV Conferencing/Telephony), Mobility, VPN concentrators from a range of vendors that include Cisco, Citrix, Microsoft and FortiGate.
You will also deliver well architected solutions that successfully meet the required business outcomes and benefits aligned with the Council’s enterprise and Digital architecture. Ensure any architecture proposed is designed, built and documented for reuse depending on the business functionality they provide. You will provide operational project delivery management, including consulting, quotations & acquisitions from IT Infrastructure perspective
You bring to this position significant demonstrated experience in IT Infrastructure services specifically Network architecture, design, integration and deployment in a mission-critical environment.
You have strong networking experience across routing, switching, firewall, VoIP, Wireless and Cloud networking. You have demonstrated experience in Microsoft and Cisco technologies, and have extensive experience in managing and supporting Cisco Telephony, Cisco Nexus switches, Cisco Meraki routers, Cisco Meraki SD-WAN, Citrix NetScaler, FortiNet firewall, and Cisco network security technologies (Cisco ISE and Cisco StealthWatch).
You are self-motivated, able to work with limited supervision, pride yourself in your customer service abilities, have a continuous improvement mindset, and are a team player
In addition you will also have:
- Have excellent interpersonal and communication skills
- Ability to work in a fast-paced environment where using initiative to prioritise work is required
- Demonstrated ability to translate technical information/advice to a non-technical audience
Your commencing salary will be in the range $93,701 to 121,812 + Super, dependent upon relevant experience, skills, training and education
Culture & Benefits
- Accrue a rostered day off approximately every 3 weeks
- Opportunity to signup and become a fitness passport member
- Uniform and equipment supplied
- Learning & Development opportunities (tickets/licences renewals & updates, training, opportunities to relive in higher paid positions, etc)
- Collaborative team environment
- Various health & well-being initiatives (monthly fresh fruit delivery, skin checks, flu vaccinations, etc)
How to apply
Apply now using our fast, easy to use on-line application process. Please note you do not need a “password” to use our on-line application system, however, you will need to complete your application without “logging-out” of the system. In addition to answering the on-line questions shown below, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.
Closing Date: Sunday, 9 May 2021 at 11:30pm
If you would like to know more, please see the Position Description or call Anant Shah, IT Service Delivery Lead on (02) 9952 8406 for a confidential discussion.
City of Ryde is committed to Equal Employment and Child Safety